Privacy Policy

1. Introduction

Go Mark Digital LLC ("Go Mark Digital," "we," "us," or "our") is a Colorado-registered limited liability company headquartered in Denver. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit gomarkdigital.com, submit our contact or quote forms, or engage us for web design, development, SEO, branding, or related services.

By using our website or services, you agree to the practices described below. If you do not agree, please do not use our website or services.

2. Information We Collect

Information you provide

• Contact details such as your name, business name, email address, and phone number when you submit a quote form, request an audit, or email us.
• Project information, including details about your business, goals, budget, timeline, and existing assets you share with us.
• Billing information processed through our third-party payment processor (Stripe). We do not store full card numbers on our servers.
• Communications you send us — by email, phone call, video meeting, or our project tools.

Information collected automatically

• Device and browser data such as IP address, browser type, operating system, and screen size.
• Usage data such as pages viewed, time on page, referring URL, and approximate location (city/region) derived from your IP address.
• Cookies and similar technologies — see Section 4.

3. How We Use It

We use the information we collect to:

• Respond to quote requests, deliver audits, and provide our services under signed agreements.
• Communicate with you about your project, send invoices, and provide post-launch support.
• Operate, maintain, and improve our website and service offerings.
• Send service updates, occasional product news, or offers — only with your consent, and you can unsubscribe at any time.
• Detect, prevent, and address fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our agreements.

4. Cookies & Tracking

We use a small number of cookies and analytics tools — for example, Google Analytics — to understand how visitors use our site and to improve performance. You can disable cookies in your browser settings, though parts of the site may not function as intended.

We do not sell your personal data, and we do not use cross-site tracking for advertising.

5. Sharing & Disclosure

We share information only with trusted service providers who help us run our business, and only to the extent needed to do their job:

• Hosting & infrastructure — providers that host our website and project tools.
• Payments — Stripe processes card transactions on our behalf under their own privacy policy.
• Email & communication — providers we use to send and receive client email.
• Analytics — Google Analytics to measure site usage in aggregate.
• Legal compliance — when required by law, court order, or to protect our rights, customers, or the public.

We do not sell, rent, or trade your personal information.

6. Data Security

We use industry-standard technical and organizational safeguards — including TLS encryption, access controls, and regular software updates — to protect information in our care. However, no system is perfectly secure, and we cannot guarantee absolute security. If we ever become aware of a breach that affects your data, we will notify you in line with applicable Colorado and U.S. law.

7. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal retention obligations.
• Opt out of marketing communications at any time.
• Lodge a complaint with a data-protection authority.

To exercise any of these rights, email us at hello@gomarkdigital.com and we will respond within 30 days.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. When we do, we will revise the "Last updated" date at the top of this page and, for significant changes, notify you by email or through a notice on our site.

10. Contact Us

Questions about this policy or how we handle your data? We're happy to help.